Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on the Site, we collect the information you submit - which may include your name, phone number, email address, street address, and a description of your project. We do not collect payment information through the Site.

Automatically Collected Information

When you visit the Site, certain technical information is collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type and version, operating system, pages visited, time and date of your visit, and referring URL. This information helps us understand how visitors use the Site and identify technical issues.

Cookies

The Site may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can disable cookies in your browser settings, though some parts of the Site may not work as intended if you do. We do not use cookies to track your activity across other websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request
• To schedule and coordinate service appointments
• To communicate with you about your project
• To improve the Site's content and performance
• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails without your consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate the Site, including form processing services and website analytics platforms. These providers access information only as necessary to perform their services for us and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Champaign Concrete & Masonry, our customers, or others.
• Business transfers: If Champaign Concrete & Masonry is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction.

4. Third-Party Services

The Site uses third-party services to enable certain features. These services may collect information under their own privacy policies. Examples include:

• Form processing: Contact and estimate forms on the Site may be powered by a third-party form provider. Information submitted through forms is transmitted to and stored by that provider.
• Google Maps: The Site may embed Google Maps to display our location. Google may collect data according to its own privacy policy when you interact with an embedded map.
• Analytics: We may use analytics tools to understand traffic and usage patterns. These tools may set cookies or collect anonymized data about how visitors interact with the Site.

5. Data Retention

We retain the information you submit through our contact forms for as long as needed to respond to your inquiry, fulfill a service relationship with you, or comply with legal requirements. If you would like your information deleted, contact us using the information in Section 8 below.

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations
• Opt out of receiving marketing communications

To exercise any of these rights, contact us using the information in Section 8.

8. Contact for Privacy Concerns

If you have questions about this Privacy Policy or want to make a request regarding your personal information, contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.